| Customer Service |
| Customer care is offered via a toll free number 100 from your mobile in Barbados or 1 264-498-3444. Customer service is of course multi-lingual. Technical Support is reached by dialing 101 from the handset.
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Credit Check
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None is required.
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Contract
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| None is required for Digicel DigiFlex Prepaid.
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Payment Options
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| Since this is a true prepaid plan, there is no "monthly bill" for basic service. You pay online with a credit or debit card or purchase a refill card at a retail location across the country or online at www.dialhomenow.com your Digicel Prepaid phone.
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Text Messaging
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| Domestic : $.25XCD/09¢ USD/message to send and 0.00/message to receive.
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International
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| $.25XCD/09¢ USD/message to send and 0.00/message to receive.
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Rate Plans
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Calls to
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Day
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Evening
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Weekend
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Digicel Mobiles
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$0.50 (FREE after 3 mins)
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$0.45 (FREE after 3 mins)
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$0.30 (FREE after 3 mins)
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Fixed Lines and Other Mobiles
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$0.70
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$0.65
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$0.60
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Calls From
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Peak Rate
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Off Peak Rate
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Weekend Rate
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Fixed Lines
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$0.50
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$0.50
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$0.50
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Digicel and Other Mobiles
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FREE
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FREE
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FREE
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Features
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| Anytime minutes: Plans include Free Incoming calls, Free Incoming text messages,
Plan also includes: Voicemail/Caller ID/Call Waiting .
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Roaming Charges
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| There are no roaming charges on the Digicel Barbados network. Sim willl work worldwide but there are roaming charges which vary by destination.
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Service Features
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| All phones feature call waiting, caller ID, voicemail and 3-way calling. Airtime rates apply.
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Activation Fee
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| There is None.
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411 Calls
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| Yes, Operator assistance is available. Dial 100. Fee applies.
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Earliest Minute Expiration
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Minute expiration varies based upon the denomination card you purchase.
Your FLEXcards have the following expiratory dates: $10 and $15 expire after 30 days, $25 expires after 45 days, $40 expires after 60 days and $70 expires after 90 days. If you do not use the full value of your FLEXcard within this period, you have an additional 60 days in which you can top-up your account.
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Refill Procedure
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Type *121*13-digit refill voucher#
Press Send
Check on the screen of your phone for the confirmation message.
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911 Emergency Calls
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| Yes
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TopUp your prepaid sim card here after your sim purchase. Just click the Red TOPUP link at the top right corner of each page.
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